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Mirewood Privacy Policy

 

Effective Date: 11/04/2025

At Mirewood, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.mirewood.com (the “Site”).

 

1. Personal Information We Collect

 

When you visit the Site, we automatically collect certain information about your device, and when you make a purchase, we collect information necessary to complete your order.

 

A. Device Information (Automatically Collected)

 

We collect information about the device you use to access the Site, including:

  • Web Browser: Information about the browser you use.

  • IP Address: Your Internet Protocol (IP) address.

  • Time Zone: The time zone your device is set to.

  • Cookies: Data stored on your device used to track browsing activity (see Section 4).

  • Pages Viewed: Information on the individual web pages or products you view.

We collect this data using technologies such as Google Analytics to help us optimize the Site and understand user behavior.

 

B. Order Information (Information You Provide)

 

When you make a purchase or attempt to make a purchase, we collect the following Order Information:

  • Contact Details: Your name, email address (yazenhalik0@gmail.com), and phone number.

  • Billing and Shipping Information: Billing address and delivery address (crucial for sofa delivery).

  • Payment Information: Payment card details or other payment information (Note: We use [Payment Processor, e.g., Stripe, Shopify Payments] for processing. We do not store full credit card numbers on our servers).

 

2. How We Use Your Personal Information

 

We use the Order Information we collect primarily to fulfill any orders placed through the Site, which includes:

  • Processing your payment.

  • Arranging for shipping and sofa delivery.

  • Providing you with invoices and order confirmations.

  • Communicating with you about your order status and scheduling delivery appointments.

We use the Device Information to:

  • Screen our orders for potential risk or fraud.

  • Improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

  • Provide you with information or advertising relating to our products or services, only if you have opted in.

 

3. Sharing Your Personal Information

 

We share your Personal Information with third parties only to help us use your Personal Information, as described above:

  • Service Providers: We share necessary information with partners who help us run our business, such as payment processors, shipping/freight carriers (essential for delivery scheduling), and email service providers.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

4. Cookies

 

Our Site uses "cookies" to enhance your browsing experience. Cookies are small data files placed on your device. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the Site.

 

5. Your Rights

 

If you are a [USA], you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

6. Data Retention

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

7. Changes to the Policy

 

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page.

 

8. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: yazenhalik0@gmail.com.